ServiceNow

💡Specific record operations? GlideRecord Aggregated data and calculations? GlideAggregate If you're anything like me you must have spent a fairbit of time scratching your head over when to use GlideRecord and when to switch to GlideAggregate. I want to dive into the nitty-gritty of these concepts especially when

I came across many scenarios where there is an integration between two ServiceNow systems (not with Integration Hub) and we require to exchange attachments along with the records. In this post I want to give solution for below use case. Use case A bidirectional incident integration configured between 2 ServiceNow

In this article I will take you through from certificate creation till generating an encrypted JWT payload in ServiceNow. We can use this JWT payload for secure data transfer. There are many articles and blogs on what JWT is and how to use it in ServiceNow if we already have